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San Francisco

Starting Therapy

Oct 9
2 min read

Updated: 6 days ago

Illustrative scene of an EMS professional speaking with a therapist in a welcoming office.

You can handle a difficult call and still feel unsure about making a therapy appointment. What do you say? How much do you have to explain? Will someone understand the work?


You can begin with a question. First responders and their families do not need a polished story or a diagnosis before asking about support.


Start with scheduling


Nicole Peeler, Client Care Coordinator, can help with availability and scheduling. Share whether you prefer the Novato office or California telehealth and a few times that might work around your shifts. Leave sensitive clinical details out of routine email.


Ask about fit


You may want to talk about a call that stays with you, cumulative stress, a career transition, or how the job follows you home. Ask Jill about her experience with public safety professionals and how she would approach your goals.


  • What will the first appointment involve?

  • How are confidentiality and its limits explained?

  • What are the session length, fees, and scheduling options?

  • If benefits or an EAP are involved, what approvals are needed and what information may be shared?


Begin with everyday life


You might want to sleep more comfortably, feel more present with family, or have somewhere to say what you usually keep to yourself. That is enough to start a conversation. You can ask questions, slow the pace, and say when something does not fit.


Choose a location that works


In-person appointments are available in Novato, with telehealth for clients located throughout California. Ask about privacy, technology, and whether online sessions fit your needs.



For therapy appointment inquiries, contact Nicole Peeler. In-person appointments in Novato and telehealth for clients located in California.





YOU GOOD? No One Fights Alone. Secret Squirrel support for public safety professionals and their families.

You do not have to carry it all alone. Wherever you are in the job or in life, there is room to reach out.


 
 
 

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